4. Slate CRM Reports Best Practices

Like many other industries, looking at the numbers is important for post-secondary institutions.

From application numbers to enrollment numbers, retention rates, or graduation rates, various reports are generated every week to serve diverse needs on campus.

Unless the office has designated personnel to crunch numbers, the responsibility of reporting can come down to any practitioner in the office. Then, the question is how higher education practitioners can create reports that are accurate and easy to pull.

Based on my experience, generating various reports can be a repetitive task requiring several hours.

The process includes downloading the raw data, cleaning the data sets, analyzing the data, and formatting the analyzed data as a table or list. Oh- and sharing the report with your team is also part of the process.

With Slate Reports, this entire process can be automated– yes, even including the mailing part of the process!

Let’s take a look at real examples first.

Slate CRM Reports Best Practices
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Real case scenario- Benefits of using Slate Reports:

*Before the CRM (BC) and after the CRM adoption (AD)

  • BC: Download the raw datasets to start building the report.

  • AD: If the office has built Slate to have the necessary information, Reports will automatically get fields from the record, thus, downloading the raw data set is not necessary.

  • BC: Source Data had to be cleaned up utilizing the EXCEL functions, Pivot Tables, or Power Query to analyze the data. Whenever there are changes to the source data, Pivot Tables or Power Query have to be refreshed.
  • AD: Exports can be created using various Output types, and filters which will be updated whenever the report is refreshed.

    This means that real-time reports can be retrieved without performing the data clean-up every time the report is pulled. To learn more about Exports (output types), please check out the previous article titled Slate CRM Queries Best Practices.

  • BC: Analyzed data (numbers, tables, lists) had to be moved/pasted into the reporting template (For example, from an EXCEL file to a Word Document then as a PDF file or from EXCEL to a PDF file).
  • AD: As data analysis is done within the report and can be exported in various formats, a separate process to re-format the analyzed data is not necessary.

  • BC: Attach the final report in an email and send it out to recipients manually.
  • AD: Slate will send out the report as a PDF file with a preview image and the link to the report according to the schedule for each report.

  • BC: Colleagues had to reach out to each other to see if the student took certain actions to be admitted/enrolled.
  • AC: Anyone with access can refer to the report as the report will show the updated list whenever the report is generated.

  • BC: Similar to the above example, the report can be created for professors. Before, professors had to manually check in with offices to follow up with the student’s internship process, visa status, etc.
  • AD: The URL to the report can be shared with professors or set the Slate Reports to be sent to professors automatically. By doing so, professors can check each student’s status by themselves whenever they access/refresh the report.

How to create Slate Reports

Reports can seem challenging among Slate features. Yet, it is powerful and practical for its automatic mailing feature.

If you would like to start building the report, one of the best practices will be to work with the Slate/ Technology team. From there, you will be able to see how the report is structured and build your own.

We have come a long way and there’s only one Slate feature left that I am going to explore. Check out the final post that will cover how to use Slate Portals.

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